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    Review-to-Resolution for Google Business Profile

    Fix What's Hurting Your Rating.
    In Minutes, Not Days.

    ReviewBloom flags only the reviews that need action, drafts risk-safe replies, and turns recurring complaints into a fix-it plan with playbooks and impact tracking. First actionable alert in under 10 minutes.

    Inbox-Free AlertEmail alert

    2-star review - refund request

    Urgent

    Reason codes: 2-star + refund request + staff complaint

    "Waited 30 minutes, got the wrong order, and the staff brushed us off."

    Draft replyRisk Mode: Safety

    Hi Jamie - I'm sorry for the wait and the incorrect order. We take this seriously and are reviewing staffing and training today. Please email us so we can make this right.

    Suggested fixPlaybook: Wait time
    • Add a peak-hour backup barista rotation
    • Update refund script for long waits
    • Weekly queue-time checklist for managers

    Reply status

    Approval required - Audit log enabled

    Step 1
    1

    Connect Google Business Profile

    Sync reviews in minutes and auto-classify urgency, risk, and themes.

    Step 2
    2

    Resolve from your inbox

    Approve, copy, or escalate from email - no dashboard required.

    Step 3
    3

    Fix the root cause

    Use playbooks and a Fix Tracker to drive measurable improvement each month.

    Built for Review-to-Resolution

    Focus on the handful of reviews that need action, then close the loop with fixes.

    Precision urgent alerting

    Flag only the reviews that need action with clear reason codes.

    Safe Reply System

    Risk Modes, approval gating, and audit logs keep replies safe.

    Ops playbooks + Fix Tracker

    Checklists and scripts turn themes into fixes you can mark complete.

    Impact reports

    Monthly reports show whether themes decline after fixes.

    For agencies

    Manage urgent reviews across clients

    Consolidated queues, approvals, and white-label reports for every workspace.

    See agency features

    Replies that won't get you in trouble.

    ReviewBloom flags high-risk scenarios and requires approval before anything sensitive goes out.

    • Automatically flags risky reviews
    • Approval required for high-risk replies
    • Audit log for edits and approvals

    Designed to reduce risk - always follow your organization's policies.

    Risk Modes

    Auto-detected from review content.

    Medical/Dental
    Legal
    Childcare/Senior Care
    Safety Incident
    HR/Staff Accusation
    High-risk mode detected -> approval required

    Turn recurring complaints into a fix-it plan.

    Connect themes to playbooks and track measurable impact month over month.

    Theme detected

    Wait time up 22%

    ReviewBloom aggregates complaints into a single theme signal.

    Playbook suggested

    Checklist + scripts

    Assign tasks, update scripts, and mark fixes complete.

    Impact tracked

    Mentions down 18%

    Monthly report shows whether the theme declines.

    Simple, Transparent Pricing

    Start free, upgrade when you're ready. No hidden fees.

    Google Business Profile supported at launch. More platforms coming.

    Starter

    $49/month

    Perfect for single-location businesses

    • 1 location
    • 2 users
    • Google Business Profile sync
    • Inbox-free actions (email)
    • Playbooks + Fix Tracker impact
    • Monthly impact report
    Get Started
    Most Popular

    Growth

    $99/month

    For growing multi-location businesses

    • 3 locations
    • 5 users
    • Everything in Starter
    • Risk modes + approval routing
    • Slack alerts
    Get Started

    Agency

    $249/month

    For agencies managing multiple clients

    • 15 locations
    • 25 users
    • Everything in Growth
    • Agency queue + templates
    • Audit logs
    • White-label branded print exports
    Get Started

    FAQ

    Answers to the most common questions about ReviewBloom.

    Do you auto-post replies to Google?

    Not yet. ReviewBloom drafts replies and lets you copy or approve them. Auto-post integrations are planned later.

    Do I have to log in every day?

    No. Inbox-Free mode lets you act on urgent reviews directly from email alerts.

    Do you support Yelp?

    Not at launch. We focus on Google Business Profile first and will expand platforms over time.

    What data do you store?

    Review text, ratings, themes, and reply drafts. See /security for details on encryption and access controls.

    Can my team approve replies?

    Yes. Roles and approval gating let approvers review high-risk replies before they are sent.

    Is this HIPAA compliant?

    We do not claim HIPAA compliance. Risk modes and redaction help reduce exposure, but consult your counsel for compliance guidance.

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